Seasonal Snowbird Campaign - Staff Background

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What are CU Service Centers?

Our credit union is part of a "network" owned and operated by credit unions. Because our credit union participates in this network, we are able to provide our members access to their accounts almost anywhere in the U.S. The credit union branches where members can perform transactions are called CU Service Centers.

You can direct members to find a CU Service Center by telling them to look online at www.universalsharing.com or by providing them a location finder supplied by our credit union. To use a CU Service Center, members simply walk in, present their account number with a valid photo ID and make a transaction, just like members do at our credit union. A MSR will help them with the same person-to-person service they enjoy here!

Participating credit unions uphold the same strict standards of privacy that we do.

No. That’s why it’s important for you to provide our members with a list of participating locations or direct them to the web site where they can search for locations online.

Our members are notified by our credit union through posters, mailers and other communications. As a credit union employee, you can play an important role in helping get the word out that this service is available. Currently our credit union is running a campaign "Take Your Credit Union on Vacation" in order to make our members aware of the service we provide. Please be sure and tell them every chance you get about the campaign and service.

It’s important that you take the time to educate our members about this service because it helps us offer greater convenience which also helps us to retain members.